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Now Online Payments Possible Without Internet, Indian Overseas Bank Launches New UPI 123Pay Service
09 Nov 2025 11:00 GMT
… . They then receive an IVR (interactive voice response) call, where they can enter …
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Companies find some tasks are still better left to humans even as AI shakes up the call center industry
08 Nov 2025 21:20 GMT
… has long been handled through interactive voice response systems, known in the industry …
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Soil to market: VISTAAR platform to bring real-time agri insights to farmers
07 Nov 2025 23:28 GMT
… WhatsApp, Telegram, a standalone app, interactive voice response (IVR), and other social media …
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Hansen Technologies Strengthens MVNO Capabilities Through Acquisition of Digitalk
07 Nov 2025 05:11 GMT
… Charging System (OCS), Provisioning, and Interactive Voice Response (IVR), that enables Communication Service …
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Cisco fixes critical flaws in Unified Contact Center Express
07 Nov 2025 04:29 GMT
… performs automated call routing and interactive voice response, and it enables agents to …
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NPST wins Indian Overseas Bank mandate to deploy voice-based UPI solution
06 Nov 2025 13:56 GMT
… completing the payment through an interactive voice response (IVR) system by entering the …
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In an AI world, Nordstrom is leaning into human care
05 Nov 2025 21:40 GMT
… company doesn’t have an interactive voice response system, for example.
“If you …
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Invoca Launches AI Messaging Agent
05 Nov 2025 17:59 GMT
… ' digital ads, websites, or interactive voice response systems and provides expert support …
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How Gen AI is reviving interactive voice response
25 Feb 2025 21:27 GMT
… of being trapped in an interactive voice response (IVR) "doom loop,…
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IID rolls out digital wallet and self-service options
01 Nov 2025 19:23 GMT
… been made in the automated Interactive Voice Response System (IVR), which can reduce …