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    • Entergy Customer Service

Entergy Customer Service Newsletter
  • Texas winter freeze: What Entergy customers need to know 24 Jan 2026 00:06 GMT

    … Kenny Muhammad, Entergy’s Region Manager for Customer Service, says there … on standby Muhammad says Entergy is definitely ready and … relief during the freeze. Entergy has suspended all disconnects … .” Plan ahead Even though Entergy is prepared, Kenny Muhammad …

  • Entergy Texas encourages customers to make final preparations and stay connected before winter weather impacts Southeast Texas 23 Jan 2026 05:02 GMT

    … Stuart Barrett, vice president of customer service for Entergy Texas. “Our goal is … 3749) for assistance.  About Entergy Texas    Entergy Texas provides electricity to … 27 counties. Entergy Texas is a subsidiary of Entergy Corporation. Entergy produces, …

  • Hamburg and Entergy prepare for dangerous weather 23 Jan 2026 02:05 GMT

    … Streeter. Amanda Killingsworth the Entergy Arkansas’s customer service manager, says they’ve …

  • Entergy ramps up staffing, prepares for winter weather threat 22 Jan 2026 23:59 GMT

    … is expected to hear from Entergy on Friday. NEW ORLEANS … According to Entergy Louisiana Vice President of Customer Service, Nyka Scott, … grid operator, MISO, directed Entergy to load shed, leaving … happen again? Scott says Entergy remains in close communication …

  • Entergy Arkansas offers tools to help customers manage winter energy costs 16 Jan 2026 23:35 GMT

    … said Ventrell Thompson, VP of customer service. “Our online Bill Toolkit makes … can visit BillToolkit.entergy.com. Throughout 2026, Entergy Arkansas will be … be announced periodically. About Entergy Arkansas   Entergy Arkansas provides electricity to …

  • Entergy offering money-saving options for winter bills 16 Jan 2026 08:03 GMT

    … Ventrell Thompson, vice president of customer service at Entergy. Entergy also offers myAdvisor, a … , Level Billing, PaperFree and AutoPay. Entergy works with local and state … qualified customers with financial assistance. Entergy offers The Power to Care …

  • Entergy Arkansas will host LIHEAP sign-ups in Magnolia, Camden, El Dorado 05 Jan 2026 11:27 GMT

    … said Ventrell Thompson, VP of customer service. “By bringing resources together … .” At each location, Entergy Arkansas customer service representatives will be available … include: LIHEAP application assistance Entergy Arkansas customer support Informational …

  • Entergy Arkansas hosts bill assistance, customer care events Jan. 5-8 03 Jan 2026 01:14 GMT

    … said Ventrell Thompson, VP of customer service. “By bringing resources together … .” At each location, Entergy Arkansas customer service representatives will be available … with these programs. About Entergy Arkansas Entergy Arkansas provides electricity to …

  • Entergy Arkansas employees help neighbors in need 02 Jan 2026 09:33 GMT

    … federal government shutdown. When Customer Service Manager Amanda Killingsworth, a … December Throughout December, Entergy Arkansas employees continued serving … Entergy Charitable Foundation and Entergy Arkansas Corporate Social Responsibility, visit entergy …

  • How Mississippi utility companies are preparing for ice 23 Jan 2026 06:28 GMT

    … ,” said Dane Chamberlin, Entergy’s regional manager of customer service. He showed FOX13 … Entergy’s command center in …

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