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Financial Services Outsourcing Philippines: The AI Hybrid Advantage
13 Jan 2026 20:52 GMT
… Philippines’ financial services outsourcing sector has undergone a … 2025, over 60% of call centers in the Philippines use … with 32 finserv-specialized outsourcing providers across the Philippines … .”
The financial services outsourcing sector in the Philippines …
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Outsourced call-centre workers to resume strike over pay, causing ‘considerable disruption’ for the finance sector
12 Jan 2026 06:47 GMT
OUTSOURCED call-centre and back-office workers for … employed by the finance sector outsourcer will strike over pay until … will cause “considerable disruption” to call-centre, back-office and complaints operations …
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Call centre operator that won major Centrelink contract paid no corporate tax for two years
10 Jan 2026 19:10 GMT
… $90m-plus contract to run call centre operations for Services Australia, the … a separate outsource operator, Concentrix, to run some of its call centre operations … government agencies now rely on outsource call centres and how attempts to curb …
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Chon Saan Palace Warns Against Credit Card Fraud
13 Jan 2026 02:07 GMT
… Faceook page, stating that some call center agents in Belize are allegedly … depend on the sector.
The call center industry currently employs thousands of … reputation as a trusted outsourcing destination.
“If call centers leave Belize, everyone loses …
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IBT: 16+ Years of BPO Excellence Supporting 1,000+ Enterprises Across the Middle East
12 Jan 2026 07:43 GMT
… . This level of preparation enables outsourced teams to function as an … than a disconnected support layer.
Call Center Operations Where Brand Trust Is … qualities that matter most in outsourcing relationships. Accountability. Transparency. Follow-through …
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AI in 2026 Offices: Backward Thinking Erodes Deep Reasoning
12 Jan 2026 22:07 GMT
… . Nosta likens this to “cognitive outsourcing,” where humans defer to machines … will disrupt employment, expanding from call centers to broader tasks. This sentiment …
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How Indian Americans should respond to a shifting political climate
12 Jan 2026 21:37 GMT
… flight.” Indian call centers are lumped into broader anti-outsourcing rhetoric and, worse …
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Endesa Spain suffers a cyberattack and confirms the theft of customer data
12 Jan 2026 16:07 GMT
… in this regard through our call centre by calling the following telephone … to it, without having to outsource all the protection for a …
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Top ICT tenders: IEC eyes 2026 local elections requirements
12 Jan 2026 09:15 GMT
… . The department says it must outsource the quality assurance of its … across multiple communication channels, including call centres, emails, walk-ins, and social …
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For Germany and India, forging closer relations is not easy
11 Jan 2026 08:24 GMT
… . "It began with the call centers. Now it is the research … . Many large German companies have outsourced their research institutes to India …