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    • Telecommunications Consumer Protections Code

Telecommunications Consumer Protections Code Newsletter
  • ACMA Rejects Proposed Telco Industry Code 23 Oct 2025 22:55 GMT

    … not to register a draft Telecommunications Consumer Protections Code (TCP Code), having assessed that it … for telco consumers. The TCP Code is the main industry code … Australian Telecommunications Association (ATA) had submitted a revised draft TCP Code to …

  • Telecoms bodies savage Optus' alleged sales misconduct 05 Nov 2024 07:14 GMT

    … Alliance, which represents telecoms service providers and other … to calls for tighter telecoms industry regulations. … updating the Telecommunications Consumer Protection (TCP) Code including a … Bennett CEO of telecoms consumer advocacy body ACCAN …

  • Australia's Communications Alliance appoints Cosgrave as independent adviser on TCP Code review 14 Jun 2023 13:36 GMT

    (Telecompaper) Communications Alliance (CA) has announced the appointment of regulatory expert Michael Cosgrave as independent adviser (IA) on the revision of the Telecommunications Consumer Protections (TCP) Code...

  • Regulatory expert Michael Cosgrave to advise on TCP Code Review 14 Jun 2023 07:07 GMT

    … revision of the Telecommunications Consumer Protections (TCP) Code. Michael Cosgrave held … provide advice on the TCP Code revision process, and specifically … as identified in the TCP Code Review IA Terms of … CA notes that the TCP Code is a detailed consumer …

  • 7 telcos fail to submit TCP code compliance statements 17 May 2023 07:40 GMT

    … 2022 under the Telecommunications Consumer Protections Code (TCP Code). Premium Mobile, Star Telecom, CrazyTel, GigaComm, … with the TCP Code. Telcos that supply telecommunication services to … its obligations under the TCP Code, which protects customers who …

  • ACMA takes action against 7 telcos for failing to submit TCP Code compliance statements 15 May 2023 04:58 GMT

    … investigations, Premium Mobile, Star Telecom, CrazyTel, GigaComm, Inspired Broadband … to comply with the Telecommunications Consumer Protections Code (TCP Code). Under the Code, … customers. All telcos providing telecommunications services to residential and …

  • ACMA rejects ‘deficient’ protections code – for now 24 Oct 2025 01:04 GMT

    … to register the draft Telecommunications Consumer Protections (TCP) Code. The ACMA has … have long called for the TCP Code to be replaced with … is failing Australians.” “The TCP Code has been in force for … the community, that the TCP Code is deficient and fails …

  • Star Telecom transferred services to customers without consent, ACMA finds 26 Mar 2024 08:35 GMT

    … the Telecommunications Consumer Protections (TCP) Code. The ACMA said Star Telecom did not … to the transfer. The TCP Code requires telcos to obtain and … to comply with the TCP code as well. Telcos face … to comply with the TCP Code. This first appeared in …

  • Australia approves revised Telecommunications Consumer Protections Code 02 Jul 2019 08:46 GMT

    … rules for telecommunications services consumers. The revised Telecommunications Consumer Protections (TCP) Code requires operators … ’ repeated non-compliance with the TCP Code can lead to penalties of …

  • ACMA takes action against 7 telcos for failing to comply with TCP Code 01 Aug 2022 22:48 GMT

    … PennyTel to comply with the Telecommunications Consumer Protections Code after failing to submit compulsory … ordered to comply with the TCP code and failed to submit its … of its obligations under the TCP code, which protects customers who use …

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