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Capgemini's $3.3 billion WNS buy may revive IT-plus-BPO model
11 Jul 2025 03:20 GMT
… agreement to buy business process outsourcing (BPO) major WNS for $3.3 … AI-as-a-service and Firstsource’s doubling down on its … no longer want to just outsource work but reinvent and reimagine … no longer want to just outsource work but reinvent and reimagine …
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Firstsource Launches Gigsourcing Platform to Transform the Future of Work
30 May 2025 07:10 GMT
… Executive Officer at Firstsource, shared, "The Firstsource Gigsourcing Platform marks … , executed, and scaled.
About Firstsource
Firstsource Solutions Limited, an RP-Sanjiv … differentiated approach to reimagining traditional outsourcing - to deliver real- …
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New Tech Order: AI-Fueled BPOs Outpace Legacy IT Firms
29 May 2025 16:26 GMT
… contrast, BPO firms like Genpact, EXL Services and Firstsource Solutions … quarterly fiscal report.
BPOs’ Rising Revenue
The … BPOs highlight how effectively they are capitalizing on the AI wave. Firstsource … are actively partnering with BPOs to bring secure, …
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BPO companies can better navigate Gen AI, macro uncertainty than IT cos
12 May 2025 00:41 GMT
… the revenue of BPO companies. Simply put, BPO companies provide … , lower revenue.
Pressures on BPOs
The company’s management said … country’s sixth-largest IT outsourcer, reported a 4.81% … revenue unpredictability just as Firstsource is making massive bets …
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GenAI Threatens to Upend Indian BPOs’ Business Model. Are They Ready?
24 Mar 2025 13:24 GMT
… being adopted by BPOs and IT service providers … earnings calls, most listed BPOs addressed the GenAI challenge … Sanjiv Goenka Group-owned Firstsource acknowledged that GenAI will … Firstsource, during an analyst call.
As AI adoption accelerates, Indian BPOs …
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Saying AI to change, this is what Firstsource plans to do with its playbook
14 Mar 2025 00:25 GMT
Ritesh Idnani, CEO, Firstsource.
BPO companies are facing an … they cannot avoid, and Firstsource knows it needs to … all accounts, business process outsourcing (BPO) major Firstsource is having a good … its playbook. According to Firstsource CEO
Gift ETPrime to …
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Firstsource Opens New Headquarters and AI Innovation Lab in Melbourne, Victoria
05 Mar 2025 13:42 GMT
… industry innovation. This milestone strengthens Firstsource's commitment as … a bold shift from traditional outsourcing to AI-led transformation, … ,shared, "Global leaderslike Firstsource are investing in Victoriabecausewe are …
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Firstsource Solutions opens new headquarters and AI Innovation Lab in Melbourne
04 Mar 2025 10:14 GMT
… Firstsource is positioning itself as an UnBPO™ company, shifting from traditional outsourcing … in 2023-24.
About Firstsource Solutions
Firstsource Solutions Limited (NSE: FSL … Africa, and the Philippines, Firstsource delivers future-focused business solutions …
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Business News | Firstsource Opens New Headquarters and AI Innovation Lab in Melbourne, Victoria
04 Mar 2025 09:08 GMT
… ) [India], March 4: Firstsource Solutions Limited (NSE: FSL) … . This milestone strengthens Firstsource's commitment … bold shift from traditional outsourcing to AI-led transformation … in 2023-24.
About Firstsource
Firstsource Solutions Limited, an …
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Firstsource unveils UnBPOTM to drive outcome-focused solutions
24 Feb 2025 16:25 GMT
… outsourcing industry with its revolutionary approach—UnBPOTM. Moving beyond traditional BPO models, Firstsource … been a fundamental aspect of outsourcing, Firstsource believes the next big opportunity …