choose content

Choose content

Enter keywords to create a newsletter
create account

Create account

Enter your registration information
set preferences

Set preferences

Set up your newsletter name, delivery and time zone preferences
Hint: Enter different keywords to generate new results.

Now you can:

  1. Search the news index.
  2. Browse more than 1 million newsletters by category.
  3. Use preset newsletters:

Call Centers Newsletter
  • ‘Keep Call Centers in America Act’ Explained 15 Aug 2025 18:33 GMT

    … measure—officially titled the Keep Call Centers in America Act of 2025 … businesses that relocate or contract call center operations overseas. With bipartisan sponsorship … performed domestically, stating that any call center work performed in connection with …

  • Delaware among 6 states hit by SNAP call center cyberattack: USDA 15 Aug 2025 16:17 GMT

    … down Georgia's SNAP call center is believed to have also … the state to manage their call center. The system allows EBT recipients … ) systems are often experienced in call center environments. When anomalies are detected …

  • Georgia SNAP call center cyberattack tied to incidents in 6 states: USDA 15 Aug 2025 14:10 GMT

    … down Georgia's SNAP call center may not have been an … the state to manage their call center. The system allows EBT recipients … ) systems are often experienced in call center environments. When anomalies are detected …

  • New call center established in Travis County to streamline flood recovery resources 15 Aug 2025 01:45 GMT

    … announced a new flood recovery call center on Wednesday. The county says … the new call center is open to assist residents … recovery. The county says the call center will serve as a one …

  • Travis County opens call center for additional flood recovery assistance 15 Aug 2025 00:31 GMT

    … operations on its flood recovery call center as a way to assist … assistance can contact the new call center at 512-854-8232.  Leander …

  • Can AI Voice Agents Fix the Flaws in Hotel Call Centers? 14 Aug 2025 20:07 GMT

    … are daily realities. Outsourced call centers and IVR systems are often … and reputation. Turning to call centers to bridge the gap … , hotels can supplement their call center operations with a scalable, … or investing in a call center Whether you’re managing …

  • US Senate Bill Would Limit Call Center Outsourcing 14 Aug 2025 18:55 GMT

    … risk thousands of jobs that call centers currently generate in Nicaragua and … employers that relocate a call center or contract call center work overseas.” Additionally, it … includes the companies known as call centers, where anyone who speaks English …

  • BPOs still evaluating potential impact of US bill requiring reshoring of call centers 14 Aug 2025 17:26 GMT

    … law, will render employers outsource call center work overseas ineligible for new … beyond voice-based call centers, which are less exposed to call center-specific legislation … bill underscores vulnerabilities in our call center export model, it also reinforces …

  • Government preps for the possible effects of the US Call Centers Act 14 Aug 2025 04:45 GMT

    … U.S. companies that outsource call center work. The Investment Policy and … to do business beyond just call center work; however, there is a …

  • MAGA covets overseas call-center jobs 13 Aug 2025 22:38 GMT

    … a Bill for the “Keep Call Centers in America Act” of 2025 … less profitable to move call center work overseas by penalizing … federal contracts, as any call center work under a federal contract … companies which have not moved call center jobs overseas. The new …

Satisfied with the content?

Continue to create your account.