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<title>Inbox Robot: Customer Service Industry News</title>
<link>http://www.inboxrobot.com/news/customer-service</link><description>Constantly updated news and information about a variety of topics.</description><item>
<title>Special Report: Is it time to worry about your bank deposits? Yes, and no</title>
<link>http://www.inboxrobot.com/news.php?fid=179238676</link>
<pubDate>18 Jul 2008 21:53 GMT</pubDate>
<description>
...  &lt;span One broader worry is that the industry&apos;s subprime and credit-crunch-related problems will loom so  ...  in the Certificate of Deposit Account Registry Service, a system that spreads out your CD  ...  already do business. &quot;Because the names the customer comes in contact with are different, that  ...
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<title>ASC and Integrity Voiced Jointly Invite for South African Roadshow</title>
<link>http://www.inboxrobot.com/news.php?fid=179237949</link>
<pubDate>18 Jul 2008 21:52 GMT</pubDate>
<description>
...  and a question-and-answer period. MARATHON EVOLUTION records customer interactions for four to thousands of channels,  ...  call center managers learn about their agents?? service level and thus fosters a continuous improvement  ...  the rising demands of organizations across all industries and sizes. Due to their open architecture,  ...
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<title>Matica Expands Card Personalization Offerings With Its New Matica Americas Operation</title>
<link>http://www.inboxrobot.com/news.php?fid=179237948</link>
<pubDate>18 Jul 2008 21:52 GMT</pubDate>
<description>
...  same complete sales, service, parts, supplies and customer support, from its Eden Prairie, MN location,  ...  our customers with quality product, extensive customer service and support throughout the world. In keeping  ...  of experience in the card and transaction industry. He has held executive positions with leading  ...
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<title>SRP tops J.D. Power utilities survey, APS fourth</title>
<link>http://www.inboxrobot.com/news.php?fid=179237898</link>
<pubDate>18 Jul 2008 21:52 GMT</pubDate>
<description>
...  a The study was designed to measure customer satisfaction with the industry, measuring factors of power quality and reliability,  ...  and payment, corporate citizenship, communications and customer service. The overall study found satisfaction with utilities  ...
</description>
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<title>Flagstar Bancorp, Inc. Q2 2008 Earnings Call Transcript</title>
<link>http://www.inboxrobot.com/news.php?fid=179237615</link>
<pubDate>18 Jul 2008 21:51 GMT</pubDate>
<description>
...  the market disruptions that have affected the industry. The $22.5 million LOCOM adjustment resulted in  ...  agency loan aggregator, a high level of customer service, our technical logical advantages and parts  ...  are maintaining our 2008 guidance on mortgage service right sales of $0 billion to $30  ...
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<title>USR&apos;s GRAB-300 Successfully Crash Tested to ASTM M50 Standard</title>
<link>http://www.inboxrobot.com/news.php?fid=179235721</link>
<pubDate>18 Jul 2008 21:28 GMT</pubDate>
<description>
...  GRAB-300 continues to revolutionize the perimeter security industry by now offering a shallow-mount foundation for  ...  Tennessee, Universal Safety Response, Inc. is a full-service perimeter security integrator, barrier manufacturer and installer.  ...  proud to incorporate its core values of Customer Service, Integrity, Innovation and Quality into every  ...
</description>
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<title>Petroleum Directory: Opti Staffing helps clients weather economic downturns, a shrinking candidate market</title>
<link>http://www.inboxrobot.com/news.php?fid=179235236</link>
<pubDate>18 Jul 2008 21:27 GMT</pubDate>
<description>
... Opti Staffing Group is a full-service personnel company with offices in Oregon, Washington  ...  a combined 35 years in the recruitment/staffing industry. Opti Staffing Groups president oversees the Alaska  ...  trades, operations and executive recruiting. We handle customer service, administrative, accounting/finance, management and skilled trades  ...
</description>
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<title>Petroleum Directory: ESI expands to Anchorage</title>
<link>http://www.inboxrobot.com/news.php?fid=179235217</link>
<pubDate>18 Jul 2008 21:27 GMT</pubDate>
<description>
...  has 25 years experience in the engine industry working with Alaska Diesel Electric. He also  ...  in both sales and after-sales support and customer service. The new Anchorage store is located in  ...
</description>
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<title>Petroleum Directory: Carlile&apos;s new president in it for the long haul</title>
<link>http://www.inboxrobot.com/news.php?fid=179235206</link>
<pubDate>18 Jul 2008 21:27 GMT</pubDate>
<description>
...  1982 that she would climb the trucking industry ladder to become president of Anchorage-based Carlile,  ...  Alaska permanently. Learys first job was in customer service, working for consolidator Northern Lights Express, which  ...
</description>
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<title>Petroleum Directory: Tubular Solutions Alaska sees steady growth in providing supply chain management services</title>
<link>http://www.inboxrobot.com/news.php?fid=179235202</link>
<pubDate>18 Jul 2008 21:27 GMT</pubDate>
<description>
...  primarily operate in the area of oil industry service and supply. Tubular Solutions Alaska provides complete  ...  best, most experienced people. Adapting to new customer needs and requirements  while maintaining a  ...
</description>
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<title>Petroleum Directory: CMI gains customer loyalty with top-quality equipment, systems and tools</title>
<link>http://www.inboxrobot.com/news.php?fid=179235187</link>
<pubDate>18 Jul 2008 21:27 GMT</pubDate>
<description>
...  humming the way they should Construction Machinery Industrial is a full-service dealer and distributor of top-of-the line heavy  ...  this year, but we do celebrate a customer appreciation day every year in June. Q.  ...
</description>
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<title>Omni Lingual Forms Strategic Alliance with Language Line Services</title>
<link>http://www.inboxrobot.com/news.php?fid=179234452</link>
<pubDate>18 Jul 2008 21:19 GMT</pubDate>
<description>
...  Strategic Alliance with Language Line Services Language service provider Omni Lingual has formed a strategic  ...  associated with technology requirements of the interpretation industry, coupled with the void created by Omni  ...  for clients&apos; internal bilingual staff; -- Multicultural customer lead generating tools and more. &quot;I know  ...
</description>
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<title>Shadow falls on sun power</title>
<link>http://www.inboxrobot.com/news.php?fid=179233810</link>
<pubDate>18 Jul 2008 21:18 GMT</pubDate>
<description>
...  outlook for Oregon&apos;s small but vibrant solar industry? For much of the year, the sun  ...  solar vendors in these situations constitute electricity service suppliers, whether they are exempt from various  ...
</description>
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<title>Wipro sees dim future</title>
<link>http://www.inboxrobot.com/news.php?fid=179233701</link>
<pubDate>18 Jul 2008 21:18 GMT</pubDate>
<description>
...  like rival Infosys, spoke of uncertainty and customer caution due to the current recessionary environment  ...  the growth is being driven by differentiated service lines. &quot;Our financial services business continues to  ...  historically, recessions have helped the Indian offshoring industry market its lower cost delivery proposition better.  ...
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<title>Pomeroy IT Solutions Announces Change in Executive Management</title>
<link>http://www.inboxrobot.com/news.php?fid=179232700</link>
<pubDate>18 Jul 2008 21:15 GMT</pubDate>
<description>
...  treasurer for Opel Master Lease, a full service automobile leasing subsidiary of General Motors in  ...  of Six-Sigma, program and project management, and industry best practices. Pomeroy&apos;s consultative approach and adaptive  ...  but are not limited to: changes in customer demands or industry standards; existing market and  ...
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